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Kinship Home Care Services
Call 604-907-1585
Phones answered 24/7

Because professional care should still feel exactly like family.

Dedicated companion care, safety, and daily joy for seniors across Surrey and the Lower Mainland.

Call 604-907-1585Email us

Phones answered 24/7, including evenings and weekends.

  • Phones answered 24/7
  • Fully insured
  • BC Criminal Record Review Program screened
  • Consistent caregiver, every visit

Our philosophy

There is a reason we are called Kinship

Kinship means a deep connection — the bond you have with family. We chose it because it describes the thing we were actually trying to build, and because no other word in the brochure was doing that job honestly.

Your parent is matched with one dedicated companion. Not a rota, not whoever the system has free on a Tuesday. One person, who comes back week after week, long enough to learn their stories, remember which chair is theirs, and cook their favourite meals the way they have always been made.

That is a different job from the one most agencies are set up for. A worker moving through a checklist can complete every task on the sheet and still leave a house where nobody knew the person they were helping. We would rather send someone who knows that your father was a bricklayer for thirty years, that he takes two sugars, and that he will tell you about the bridge he worked on if you let him.

Not a worker ticking off a checklist — a familiar person who knows the stories.

What we do

Everyday support, provided by someone who knows them

All of it is non-medical: company, cooking, the household, the driving and the shopping. Below is what we are most often asked for.

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Signature programs

Two moments families keep telling us are the hardest

Both of these came out of our director's years working on a hospital ward, watching the same two gaps open up again and again. They are ordinary, practical help at the exact moment it is hardest to arrange.

Hospital-to-Home Settling-In Support

Coming home from a hospital stay, with someone there for the drive, the shopping and the first evening.

  • We collect them from the ward and drive them home.
  • We pick up the prescription the pharmacy has ready.
  • We stock the fridge and the cupboards.
  • We tidy the walkways and clear the things that are easy to trip over.
  • We stay to get them settled and comfortable on that first evening.
This is practical, non-medical help with coming home. Anything to do with recovery, medication or follow-up stays between the family and the hospital.
More about Hospital-to-Home

Appointment Companion

More than a ride — someone who parks, walks in, and waits with them rather than leaving them alone.

  • We drive to the clinic and park.
  • We walk in with them and check them in at the desk.
  • We wait with them, rather than leaving them alone in a waiting room.
  • We walk them back out afterwards.
  • We collect a prescription on the way home if the pharmacy has it ready.
  • We let the family know the appointment happened, and when the next one is booked.
Anything medical comes to the family from the clinic, not from us.
More about Appointment Companion

How it works

Three steps, and the first one is a phone call

  1. Call us

    Ring 604-907-1585 and tell us what has changed. Phones are answered around the clock, so you do not have to wait until Monday morning. The first conversation is short and costs nothing.

  2. A free consultation, in the home

    We come to your parent's house and sit down with the family — ideally including whoever is most worried. We look at what would genuinely help, explain plainly what we do and do not do, and agree a care schedule.

  3. Matched with a consistent caregiver

    We match your parent with one caregiver on temperament, interests and language — not just availability. You meet them before care begins. If the fit is wrong, you say so and we change it, no explanation needed.

Where we work

Across Surrey and the Lower Mainland

Kinship is Surrey-owned, and our caregivers live in the communities they visit. We come to your parent's home — there is no office for clients to travel to.

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Tell us what has changed at home

One short phone call is usually enough to work out whether we can help. There is no cost to the conversation and nothing to sign at the end of it.

Call 604-907-1585Email us

Phones answered 24/7, including evenings and weekends.

Plenty of people ring simply to understand their options. That is a perfectly good reason to call.